Showing posts with label Corporate. Show all posts
Showing posts with label Corporate. Show all posts

Wednesday, 4 September 2013

Act 1: Scene 7- The Middle of the End

"Although prepared for martyrdom, I preferred that it be postponed" - Winston Churchill

I once read that suicide bombers are able to rationalize the momentary discomfort of martyrdom by focusing on the eternal pleasures of being serviced by 72 virgins in the afterlife. This is precisely the sort of faith-based logic that I chose to embrace before making the great leap out of banking. My high school economics teacher referred to purgatory (this period without income) as 'dis-saving'. Dis-saving was the most terrifying prospect I had ever considered in my adult life. I could foresee a future of budgeting, coupon collections and requests for handouts. Naturally, this was akin to committing career suicide. The most rational decision, in my opinion, was to postpone this eventuality and 'lay the ground work'. In other words, laying the ground work was simply making plans to contain the damage from the implosion of my bank account. In order to accomplish this, I tried my hand at 3 different business concepts which ended up schooling me in real world economics.

Say good bye to the good life, say good bye to consistent income


Economics 101: Product Differentiation ( i.e. no one is doing what I am doing)

Anyone who lives in a 3rd world country knows that the best business to own is one where you get paid in 1st world currency. My first attempt at laying the ground work was to launch an export trading company. My market research was limited to one ethos: go where no one is going. That simple strategy somehow led to me to avocados. Yes, avocados. I liked eating them and I thought that other countries should enjoy eating them too.

The versatile avocado: you can eat it or wear it on your face


A trip to my local Japanese restaurant confirmed one fact: an awful amount of avocado is used in the creation of sushi. I resolved that I would export avocados to the number one specialist consumer country: Japan. If you are wondering how I thought it possible to earn a fat margin exporting the proverbial ice to Eskimos with a minimal operating budget- then perhaps I should provide a brief lesson on the chutzpah of banking. Bankers (and traders in particular) are skilled in the art of convincing one party to readily give up money for a token return while simultaneously lending out the same money at a premium rate to another party. Occasionally, the bankers lend out more money than they should have, burn their fingers and then use tax payer funds to pay themselves annual bonuses. This is banking 101.

Using a derivative of banking 101, I decided to follow a simpler equation to worldly wealth:

1. Find a Japanese supermarket who was looking for novelty premium supplies: i.e. buying each avocado at $10
2. Find an African farmer who was looking for a naive buyer: i.e. a banker who would buy each avocado at $2
3. Find a sympathetic European who would brand my avocados as "Certified Organic"
4. Find an unsuspecting African child (complete with Colgate smile) to act as the face of my product
5. Find myself on the cover of Forbes Africa as the new face of humane agri-business (while banking a gross margin of $8 per avocado)

Suffice to say, I was quickly schooled in yet another economic principle referred to as: comparative advantage. My smiling African baby avocados were no match for cheap and cheerful Filipino avocados.

Economics 102: Black Market (i.e. go where few in their right mind would go)

One central principle I learned from my high net worth clients and the philosopher rapper Meek Mill is: "scared money don't make no money". Occasionally, tremendous opportunities are found where few would dare to wander. This risk taking appetite led me to a war-torn territory known as the Democratic Republic of Congo (D.R.C). I was attracted to the D.R.C for three reasons:

A. All business is transacted in US dollars
B. The tax regime is best described as optional
C. I watched a movie called Viva la Riva (and apparently there are women like her in Kinshasa)

Beyonce has family in Kinshasa

 I decided to form a joint venture with another bright eyed millionaire-in-the-making who lived in the D.R.C. This venture would certainly not be certified organic by any sympathetic, tree-hugging, croissant-munching European liberal. Our path to profit would be lined by mercenary timber trading. In simple English, we would cut down forests and make money*.

*Disclaimer: This was possibly the lowest point of my moral consciousness. My sister had once predicted that I would grow up to become one of those people who sell forests in Africa to drive a Range Rover. I was simply fulfilling the prophecy after a detour in white collar banking.

The operational logistics of this joint venture were certainly more complex than selling organic produce. The strategy I pursued is summarized below:

1. Find an Asian furniture maker and source an order book for timber
2. Call in the order to my D.R.C counterpart who would speak to a 'friend'
3. A Friend would place a call to a guy who lived in a rain forest
4. A guy who lived in a rain forest would hire more guys to find specific type of wood and cut it
5. Wood would be placed on a truck en route to the port
6. Cash would be available to pay off soldiers and rebels located between the rain forest and port
7. Find a bank willing to fund this crazy scheme (based on a legitimate back to back letter of credit structure)
8. Drink Moet and party with pretty girls while our minions labored in the rain forest

It was pure evil genius. Alas, the Gods above saw to it that my plans were frustrated by an unanticipated country-specific obstacle. The D.R.C is located in a part of Africa that most people would characterize as francophone Africa. Francophone Africa is known for excellent restaurants, exotic women and music videos shot against the backdrop of the Eiffel Tower. Francophone Africa is, unfortunately, not known for work ethic. The business failed to take off because my partner couldn't marshal his friend and rain forest guy to respond in a time frame that would be considered internationally competitive.

Economics 103: White label (i.e. pay someone else to do most of the work)

I was distraught by the two still born ventures that I had launched and it appeared that I would never be liberated out of banking. That was until a chance meeting with a prospect bank client who directed my clandestine efforts into new age business. He suggested that I consider exporting a white labelled finished product**.

**White labelled finished product: the corporate version of passing off someone else's homework as your own

I decided to white label my own brand of tea.

Dude...have you lost your mind?!

This decision caused a fair amount of confusion among those who knew me. Precisely because I was going to attempt to create a brand of tea in spite of the fact that I didn't even drink tea. Perhaps I had taken the advice to not get high on your own supply a bit too literally.

In a series of events which can only be considered miraculous I managed to achieve the following milestones in the creation of my tea brand:

A. I convinced the largest private tea company in Africa to buy, blend and package my tea for export
B. I hired a team of professional consultants to create a market entry strategy for the export focused tea brand
C. I begun to experiment with different blends of tea
D. I invented an (admittedly dubious) name for my brand of tea- teabutea (sounds like Tea Booty)

I was weeks away from shipping my sample of tea to various importers in Pakistan and Brazil, when a random e-mail from a bank co-worker changed the course of my entrepreneurial efforts. She introduced me to a guy (whose name sounded vaguely familiar) and requested that I listen to a business concept that he was in the process of planning. As I have often said, a single conversation can change everything.

Next & Final Blog Post: Act 1: Scene 8: The End of the End


      


Wednesday, 21 August 2013

Act 1: Scene 6 - The beginning of the end

"The hottest love has the coldest end." - Socrates

A single conversation can change everything. Similar to the beginning of my romance with banking, the end of the affair was preceded by a seemingly normal chat with an unusually wise man. I was now 28 years old and battle hardened with almost 6 years of banking experience. The discussion proceeded as follows:

Wise Man: So what brings you to this country?

Tendo: I am here to attend two weddings

Wise Man: When will you get married?

Tendo: Perhaps when I finally make Managing Director (MD) at the bank 

Wise Man: Why do you want to make MD?

Tendo: So that I can be rich

Wise Man: What makes you think that making MD is the best return on investment for all the money that your parents put into your education?

Tendo: (Stunned silence)

In the simple Q&A that followed, the wise man broke down my previously held assumptions about employment, wealth creation and purpose. In essence, he cut through the fat of the illusion to reveal the muscle of truth.

The illusion of banking (and perhaps employment in general) is that life gets better as we rise through the ranks. The truth of the matter is that, if you enter a career with the sole intention of arriving at a particular destination (i.e. becoming rich), the journey itself will kill you before you enter the promised land. However, as I later came to realize, if you enter a career for the love of the journey, you will be open to multiple destinations and have a higher probability of fulfillment.

Question: Is money an important thing in your career?
Answer: FALSE! (It is everything)


For those of you who have similar stirrings in your soul, you will probably be familiar with my line of response during this dialogue with the wise man..

Wise Man: Have you ever thought of starting your own business?

Tendo: Yes, but the problem is that I have no ideas.

Wise Man: What do you mean?

Tendo: I don't know what business to start. However I think I would be good at executing someone else's business idea

Wise Man: Well then, you should team up with my son. He is all ideas and no execution.

All ideas and no execution. I think that phrase sums up the reason behind the still born nature of most corporate escape plans. In the 8 years that I worked within banking, I heard many of my peers talk about business plans that they almost did/were about to do/are currently working on/could potentially be launched. The similarity behind all these states of quasi-activity is that very few if any of these ideas actually took place. Perhaps it was fear that held them back from launching.

Once I make a million dollar bonus, I will be free. Wait...maybe 10 million dollars.


It reminds me of a quote I once read about going out to pursue your dreams and having to leave a place of familiarity:

Behind the glory everyone wants to attain is a degree of discomfort nearly everyone wants to avoid.
Ideas sound great until the reality of executing upon such an idea hits you. I loved the idea of leaving the bank to become my own boss until I started hearing horror stories about entrepreneurs who couldn't pay their rent. As I used to tell my friends: "broke isn't a good color on me".

So I began to hatch a grand escape plan that would simultaneously free me from the micro-management hell of employment and also grant me a six figure US dollar income. Of course, I would later learn that there is virtually no start up that you can self fund and also derive a six figure income within the first 1-3 months. Unless of course you launch a recreational pharmaceutical manufacturing plant.

Drugs are one hell of a business

Given that I had no special aptitude for the sciences, I decided to brain storm business concepts that I could launch while still working for the bank. The first thing I did once I returned home was to register a company whose specific focus would be: general trading. It sounded all-inclusive enough for me to explore just about every idea I could conceive. The greatest challenge I faced was devising some business which would operate as  follows:

Morning Hours:
5 am - 8 am

Afternoon Hours:
5 pm - 8 pm

These hours would of course work perfectly for the following professions:

A. Celebrity fitness consultant
B. Traffic policeman
C. School bus driver

I was back to square one. I had the execution capabilities but lacked the ideas. Just when I was about to give up I remembered one of my favorite clients from my stint in the tropical west African country. He too had once been a corporate slave but had managed to open his own trading company. He seemed as smart as I thought I was, and his business appeared to be simple enough. After all, just how difficult could it be importing crude oil from the Middle East and selling it locally at a premium? Ignoring the $20 million start up capital that he had managed to raise, I decided that I would emulate this man. Thus began the adventures of Tendo: banker by day and trader by night.

It was a short lived and humorous adventure.

Next week: Act 1: Scene 7 - The middle of the end

Wednesday, 24 July 2013

Welcome to Crack Rock: Escalation Empire

"Amen' is like the Send button on an e-mail" - Steve Toltz

 When I was a young banker I dreamed of many things: a hot girlfriend, a fast car and a sleek blackberry. The blackberry was to bankers what I imagine crack cocaine is to addicts: to die for.

                                                                  You can't shoot this up but it do feel good though

However my needs for a blackberry were purely limited to the show factor of nonchalantly placing it on the table while having drinks with my friends. I was shallow. I was young.

I began to loathe my accessibility once they handed me the keys to the kingdom in the form of my very own crackberry. As any self respecting addict will tell you: crack is wack.

Legend has it that the following blackberry e-mail conversation once occurred within the servers of Mega Bank Corp.

_________________________________________________________________________________

From: Beast, Blackberry
Sent: Monday 5.33 pm
To: Tendo, Young
Subject: Important

Please come by my desk and pick up the client document. I need this to be photocopied.

_________________________________________________________________________________

From: Tendo, Young
Sent: Monday 5.35 pm
To: Beast, Blackberry
Subject: Re: Important

Kindly ask someone else to do this work as I am already tasked on some other work

_________________________________________________________________________________

From: Beast, Blackberry
Sent: Monday 5.37 pm
To: Tendo, Young
Subject: Re: Important

I don't see you on your desk Tendo. Have you left the office?

_________________________________________________________________________________

From: Tendo, Young
Sent: Monday 5.39 pm
To: Beast, Blackberry
Subject: Re: Important

I am in the toilet.
_________________________________________________________________________________

From: Beast, Blackberry
Sent: Monday 6.20 pm
To: Tendo, Young
Subject: Re: Important

I don't think you're in the toilet. Its almost been an hour and I checked all the bathroom stalls. Where are you?
_________________________________________________________________________________

From: Tendo, Young
Sent: Monday 6.25 pm
To: Beast, Blackberry
Subject: Re: Important

I was home. In my own toilet.

_________________________________________________________________________________

From: Beast, Blackberry
Sent: Monday 6.31 pm
To: Manager, Immediate
Subject: FW: Re: Important

Immediate Manager,

I am sorry to have to escalate this incident to you but I believe that Young Tendo is not familiar with his job responsibilities and I am encountering a significant amount of push back on tasks that I have assigned to him.
I believe that since you are his immediate manager, this is a potential performance appraisal issue.
_________________________________________________________________________________

From: Manager, Immediate
Sent: Monday 6.52 pm
To: Tendo, Young
Subject: FW: FW: Re: Important

Young Tendo,

FYA. See below. What is this all about?

_________________________________________________________________________________

From: Tendo, Young
Sent: Monday 7.00 pm
To: Manager, Immediate
Subject: Re: FW: FW: Re: Important

Sir,

Good evening. I regret that Blackberry Beast has involved you in a petty incident. This situation is more than it appears to be. He told me (offline) that I am mismanaged by you. I think he may have some power assumption issues.

I feel so lucky to be managed by you and hope that God would speed you into the highest levels of office.

Please let me know if there is any work I can help you with tonight because I don't plan to sleep. I work at your pleasure.

Also, can I perhaps bring you a cafe latte tomorrow morning? It would please me greatly.

Thank you Sir once again
_________________________________________________________________________________

                                                      Sir, I think I can see my face in your feet. Thank you for the opportunity.
_________________________________________________________________________________

From: Manager, Immediate
Sent: Monday 7.15 pm
To: Beast, Blackberry
CC: Tendo, Young
Subject: Re: FW: Re: Important

Blackberry Beast,

I think you need to spend less time looking for my immediate reports and more time focused on your own work. Why wasn't your task assigned to one of our summer sandbags?
Perhaps you need a refresher session on Leadership 1 Training.

regards,

Immediate Manager
_________________________________________________________________________________

From: Beast, Blackberry
Sent: Monday 7.42 pm
To: Head, Department
Subject: FW: Re: FW: Re: Important

Good evening Department Head,

First, I would like to profusely apologize for interrupting your evening. You have been a great mentor to me and I am forever grateful for your having nominated me to attend Leadership 1 Training. I really believe that if I just keep my eyes on the ball and follow your sage advice, I will one day be able to achieve perhaps half of your  career achievements. I am in amazement at the example that you have set for both women and people of color in this bank.

I recall during our end of year discussion that you asked me to keep an eye out on emerging issues within the greater team. I believe that there are certain members of the mid management team who do not follow your management style and this could jeopardize this year's revenue target. Forgive me for being so blunt but case in point is Immediate Manager. He has frustrated my ability to generate revenue by not allowing me to utilize his direct reports. I think he may feel that I threaten his hold on his current position.

Kindly advise the way forward.

Thanks once again

_________________________________________________________________________________

                                                                   We forgot to highlight our culture during orientation

From: Head, Department
Sent: Monday 8.30 pm
To: Manager, Immediate
Subject: Re: FW: Re: Important

Immediate Manager,

I have just been alerted to the situation. I am disappointed in your handling of this situation and this will certainly impact your year end assessment. As you are aware from previous discussions, Blackberry Beast is one of our upcoming high potential managers and I expect you to offer your unconditional support in all that he does.

I will discuss this further with you tomorrow.

_________________________________________________________________________________

From: Manager, Immediate
Sent: Monday 9.05 pm
To: Head, Business Unit
Subject: FW: Re: FW: Re: Important

Business Unit Head,

Good evening Sir. Trust that all is well. I am going to cut to the chase here. Two years ago, you promised me that Department Head was just a diversity hire and that I should sit tight because in two years she would be gone and I would be rightly promoted.

Can we please schedule a chat tomorrow to discuss my career opportunities because I am unable to work in an environment of incompetence brought on by our diversity hire requirements.

Thank you Sir.
_________________________________________________________________________________

From: Head, Business Unit
Sent: Monday 9.45 pm
To: Manager, Immediate
Subject: Re: FW: Re: FW: Re: Important

I got this bro! You just sit tight. I never forgot that I owed you one for being a good soldier when HR twisted my hand into promoting department head.

_________________________________________________________________________________

From: Head, Business Unit
Sent: Monday 9.46 pm
To: Head, Human Resources
Subject: Re: FW: Re: Important

Human Resources Head

Department head is no longer a good fit for us as she is clearly unable to manage a situation without resorting to threats. This is not what you promised me when you recommended her. I am thinking Asia Pacific could be a good region to send her to.

I have 15 minutes free for a discussion at 10 am tomorrow. Come down to my office with a list of job openings because I cannot have that woman in my team by year end.
_________________________________________________________________________________

From: Head, Human Resources
Sent: Monday 10.30 pm
To: CEO
Subject: FW: Re: FW: Re: Important

CEO

Hope you enjoyed your midday 18 hole round of golf today! Just a quick one before you get into the office tomorrow. We really need to talk about how business unit head is bullying staff. I don't like the tone in his e-mail and i feel threatened if I dare raise my voice.

P.S. Let me know if you want me to teach you how to improve your swing. I have definitely got a loose 6 hours whenever you want.

_________________________________________________________________________________

From: CEO
Sent: Monday 11.01 pm
To: 1, Godfather
Subject: Re: FW: Re: FW: Re: Important

Godfather 1

Its getting impossible to handle business unit head. He is acting like the de facto head of this country operation making me look like a minister without a portfolio.

Kindly advise.
_________________________________________________________________________________

From: 1, Godfather
Sent: Monday 11.29 pm
To: Head, Business Unit
Subject: FW: Re: FW: Re: Important

Business Unit Head

What the hell is going on down there? I thought I told you to sit tight and I would make you CEO at the end of this year. Don't get ahead of yourself kid! Now be a good boy and play nice.

I am going to send out a general e-mail to country staff.

________________________________________________________________________________

From: 1, Godfather
Sent: Monday 11.30 pm
To: ALL COUNTRY EMPLOYEES
CC: CEO
Subject: Team work

Team

I would first like to congratulate you for an incredible performance last year. This was in no small part due to your amazing show of team work.

You work in one of the greatest organisations in the country where colleagues see each other as family. Families are happy places where our diversity is recognized and encouraged. We may be different but we are united by our similarities.
Whenever I visit your country, I am always overwhelmed by the stories of colleagues going out of their way for each other and this makes me believe that our future is extremely bright.

Please keep up the teamwork and I promise you that by year end, we will have plenty of developments and movement of key staff to bigger and better opportunities.

Love,

Godfather 1
_________________________________________________________________________________

From: Beast, Blackberry
Sent: Monday 11.59 pm
To: Tendo, Young
Subject: FW: Teamwork

Tendo

I hope you read that e-mail from the big man. In the spirit of teamwork I still need you to make those photocopies first thing in the morning.

P.S. Use the toilet before work starts
_________________________________________________________________________________